Privacy Policy

Last Updated: January 2026

KAFEL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account in our mobile applications
• Contact us through our website or email
• Book an appointment for our beauty and grooming services
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotional activities

This information may include:

• Name and contact information (email address, phone number)
• Account credentials
• Appointment preferences and history
• Payment information (processed through secure third-party providers)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you use our services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (pages visited, features used, time spent)
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (both physical and digital)
• Process transactions and manage your account
• Schedule and manage appointments for our beauty and grooming services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processing, data analysis, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of assets
• With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Access: You have the right to request copies of your personal data
• Rectification: You have the right to request correction of inaccurate data
• Erasure: You have the right to request deletion of your personal data
• Restriction: You have the right to request restriction of processing
• Data Portability: You have the right to request transfer of your data
• Objection: You have the right to object to processing of your personal data

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Children's Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us